Sunday 24 May 2015

Disappointment with Dermalogica YET AGAIN

Hi all, I have been idled for almost 2 months now. Kind of mix and match episode with some interesting products. Stay tune my followers and non-followers :) Today, I am going to touch on all about dermalogica products and facial. You have guessed it right, fail and very disappointed with the beauty advisors. I tried before its' products and facial many years ago when I was in my teens. At that time I was already disappointed with it. Those times, I had oily/combi skin with pimples. Products recommended to me not suitable or not result oriented hence no repurchase. Facial wise, well not helping to improve my skin but worse, worsen my skin. Meaning, after facial I always suffered even more breakouts and reddish skin. Due to, irresponsible therapist that did not do proper extraction. Maybe was tired from previous session. Needless to say, I never look into this brand since. The products are not cheap even as at today's pricing, way too expensive on average >RM250. Moving on to today's world, after around a decade later, I tried the products and facial again.

This time I bought Dry Kit. For dry skin used. Plus, a soothing booster. Was given a hydrating booster for free (not yet try) and a free booklet. This BA that served me on the very first day was not friendly. Forced me to try out the texture even though I had declined a few times. She was not happy that I did not try out. She even said the reason for my dry skin was due to a kind of medicine that I took to stabilized my acne prone skin. I was so shocked she just concluded that without getting to know further from me. I told her my skin got better was due to my age and also after my first born. Then she looked me from top to bottom, bottom to top even I was seated. SO OBVIOUS OLD LADY!!!! So, I shared with  her why my skin was improving without her inviting, naturally, she gave me a smirked face. Next, I went there to get Hydrating Booster due to all the rave. However, she only told me about soothing booster and I asked her what other booster you have, she did not mention hydrating though I could pin point out from the display shelf, I just chose to be silence. Darn It! She just blew away a reputable brand (though not satisfying even in my younger days and now). To be honest, this time, the products suited me. In fact I quite like it. Credit goes to the booster I must say. My skin is better moisturized not that dry tight feeling when noon comes or the next morning. As I am always under air condition. During my trial of 1-2 weeks, no breakout but a few congested will appear with pus. I think it somehow does its' work of clearing my skin for better clarity. Soothing Booster comes with honey so is a very good product for sunburn or redness or pimple scars. Will heal the skin well. Abit oil water type. I have not tried Hydrating booster but I was told by the BA that it is water type so can apply on eye area too before eye cream. Next credit and much love one is Hydrating Masque. This is a wonder product. I have been using this DAILY for the past 2-3 weeks now. I think I have used up half a tube. Easy to wash off and leave skin supple and moisturized.

The booklet came with a free eye treatment and free Oxygen thing (forgot full name). This trip, was attended by another BA. She did face mapping then recommended me a facial treatment. The cost was RM390. She said I can use 50% discount coupon and reserve the free Oxy treatment as this RM390 included that. She put it so nicely that I can keep the free Oxy coupon for next appointment. Which I gladly nodded. Turned out, like all other business oriented facial salons, it only targets on how to eat clients money and save on their sides to gain better profit. Why I said so? Because halfway through, the therapist said she changed the Oxy treatment to another type but she did not tell me the name of that type she used on my face. Though I gave approval. What choice do I have? Lying down there, halfway through..better went with the flow to avoid more sabotage to my skin. I bet that machine is a cheapo one as almost identical with the current facial I am going to which only charge me<RM200. See the price gap? Shocking right? I did not feel any difference for the so called FREE Eye Treatment as nothing much being done on my eye area. I felt so cheated!! For a facial of RM200, my existing facial therapist already provided eye massage more than the so called free Eye Treatment from dermalogica. That is why I never like to go to salon of such. Once sign up package, they surely will cut here and there instead of providing you the full course you paid for. Needless to say, after my session, the girl drafted up facial package which I rejected. I surely will not go back for facial at Aster Spring which carries dermalogica brand. This time, the facial did not break me out or worsen my skin. Some how, I had a feeling was due to I gave her a negative impact on how i never and loathe going to facial at salon. So she had been careful this time around. Anyhow, I felt they are not professional and honest.

PERSONAL RECOMMENDATION: IF YOU LIKE FACIAL, MY TOP CHOICE IS STILL MY BEAUTY COTTAGE WHICH CARRIES EMINENCE BRAND. CAN VIEW IN MY PREVIOUS BLOGS. EVEN I SIGNED UP COURSE PACKAGE, THEY STILL PROVIDE FULL SERVICE AS PAID FOR EACH VISIT. NOT COSTLY RM2XX AND COME WITH FULL SHOULDER AND BACK MASSAGE.

Mention of massage, the BA had the guts to say shoulder massage and it turned out a casual press here and there then that was it. So, you tell me for the RM390 price why I felt like it was a cheapo no brand shop doing facial?  

2 comments:

  1. May i know which branch/outlet did you visit to?
    "Then she looked me from top to bottom, bottom to top", "FREE Eye Treatment as nothing much being done on my eye area", "BA had the guts to say shoulder massage and it turned out a casual press here and there then that was it"...Sounds so much like what i have had experienced in Penang and i was furious about that too

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